When should I report a member and why?

It is our top priority to keep our community safe and authentic for the purpose of home swapping for our members. Like any web-based network, there will always be a minority of people who aren't genuinely interested in exchanging homes.

Please notify us if any of the following occur: • If a member attempts to rent out their home to you • Has a member asked you for a deposit? • Is there a listing that is advertising their listing as a rental?

To report a member, go to your account section. There, you’ll find the "Report an issue" option.

When you click "Report an issue," you’ll need to provide either the member’s name or listing number, and you can include a message explaining the issue or breach. This helps us maintain a respectful and trustworthy community.