Is there a set cleaning procedure you must follow before an exchange?
Cleanliness standards vary from person to person, so mop and vacuum floors, empty and clean refrigerators, clean stoves and ovens, remove mold and grime from showers and baths, and keep surfaces dust-free. You might want to hire a cleaner if you don't have enough time to conduct a good cleaning. The overall condition of your home should be clean and tidy.