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If a member asks me to pay outside of the platform, what should I do?

We will never ask for payment outside of our website, through email, or via a third-party booking service. Your membership fee is paid directly on our platform.

If you receive any requests for payment outside the platform, please report the member immediately and forward the message to us.

For your safety, we strongly advise that all communication be conducted through our secure messaging system.

Related Articles

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Our community consists of a diverse group of people from around the world with a wide range of home swapping experiences, but we all share a set of values. We value honesty, communication, equality, trust, generosity, friendship, and flexibility. We are open to learning about other cultures and experiencing other perspectives.

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